MIDDLE TN HVAC, ELECTRIC & PLUMBING
AIRSTREAM SERVICES VIP MEMBERSHIP
Airstream Services offers an exclusive VIP program designed to keep your home’s vital systems in top condition. As a VIP member, you can schedule two discounted seasonal HVAC tune-ups to ensure your units function optimally, extending their lifespan and saving you money. You can also arrange for an annual home electrical safety inspection and a plumbing evaluation, including a comprehensive water test, all at a reduced rate. These services are separate and can be scheduled at your convenience. Members also benefit from a 10% discount on all repairs, priority scheduling and no after-hour rates for diagnostic fees. With these perks, maintaining your home has never been easier or more cost-effective.HVAC VIP VISITS
Spring A/C Tune Up
The following items are inspected during the Spring visit:
- Thermostat Control Operation and Response
- Filter/ Filtration System Condition (We will replace any filter that is provided by the homeowner. We do NOT stock filters nor provide filters for maintenance)
- Indoor Coil Visually inspected and Surface cleaned ONLY If Easily Accessible
- Test Capacitors.
- Clear condensation drain lines.
- Eco-Friendly Non-Invasive System Testing procedure for the Refrigeration Circuit (NIST). Line Temperatures and Saturation Temperatures. *Gauges/Probes will be connected to the refrigeration circuit ONLY if NIST testing dictates a reason to do so.* (Technicians Discretion)
- Outdoor Coils inspected and light level 1 coil cleaning (only as needed)
- SuperHeat and Subcooling measurements will be verified IF testing indicates necessity
- Starting Relays and Contactors.
- Check motors for proper operation/check belts if applicable.
- Clean electrical compartment of any spider webs or debris.
- Verify ALL refrigeration service caps are in place and properly torqued before departure. Replace service caps as needed
- Indoor Blower Wheel Condition and Performance (Indoor Blower Wheel cleaning is not included with Maintenance as it is considered an issue if blower wheel is becoming impeded with dirt/debris)
Fall Furnace Tune Up
The following items are inspected during this Fall visit:
- Thermostat Control Operation and Response
- Filter/ Filtration System Condition (We will replace and filter that is provided by the homeowner. We do NOT stock filters nor provide filters for maintenance)
- Draft pressure switch operation and condition.
- Test Inducer fan capacitor if applicable.
- Starting sequence of the gas/heating cycle.
- Indoor Coil Visually inspected and Surface cleaned ONLY If Easily Accessible
- Airflow Delta T for heating temperature rise
- Inducer motor amperage and draft port/tubing condition.
- Safety switches.
- Gas Manifold Valve operation and condition.
- Flame Sensor cleaning (DC Microamps measurement if applicable)
- Inspection for flame interruptions, impingement and burner tract crossover.
- Cleaning electrical/burner compartment of any spider webs or debris.
- Visually inspecting igniter for charring and corrosion.
- Check heat exchanger for any cracks or rust holes if easily accessible.
- Check motors for proper operation/check belts if applicable
- Indoor Blower Wheel Condition and Performance (Indoor Blower Wheel cleaning is not included with Maintenance as it is considered an issue if blower wheel is becoming impeded with dirt/debris)
- Clean condensation drain line and collector box trap ONLY for 90+% gas furnace or higher.
- Verify Water Safety Switch in place, operations and wiring for 90+% Furnaces ONLY
- Combustion Air Zone (CAZ) Testing for any presence of Carbon Monoxide present in the homes ambient air
Fall Heat Pump Tune Up
The following items are inspected during this Fall visit:
- Thermostat Control Operation and Response
- Filter/ Filtration System Condition (We will replace and filter that is provided by the homeowner. We do NOT stock filters nor provide filters for maintenance)
- Eco-Friendly Non-Invasive System Testing procedure for the Refrigeration Circuit (NIST). Line Temperatures and Saturation Temperatures. *Gauges/Probes will be connected to the refrigeration circuit ONLY if NIST testing dictates a reason to do so.*
- Airflow Delta T for heating temperature rise (BOTH Primary and Secondary heat isolation)
- Outdoor Coils inspected and light level 1 cleaning (as needed)(ONLY if outdoor ambient temperature is over 40 degrees Fahrenheit)
- Indoor Coil Visually inspected and Surface cleaned ONLY If Easily Accessible
- Check motors for proper operation/check belts if applicable.
- Indoor Blower Wheel Condition and Performance (Indoor Blower Wheel cleaning is not included with Maintenance as it is considered an issue if blower wheel is becoming impeded with dirt/debris)
- Starting Relays and Contactors.
- Test Capacitor/s tolerances.
- Safety Switches
- Test Heat Pump Defrost operations both IN and OUT (Engage and Disengage)
- Inspect secondary heat and controlling Relays or Sequencers.
- Clean electrical compartment of any spider webs or debris.
- Verify ALL refrigeration service caps are in place and properly torqued before departure. Replace service caps as needed
ELECTRIC VIP VISIT
VIP Electrical Service Benefits
Annual Electrical Safety Test
- Initial Panel Inspection- with the use of thermal imaging camera, we will check the main and sub panels for loose lugs and overheated wires, Check incoming power for proper voltage. All electrical wires and breakers inspected for issues pertaining to overheating and checked for proper sizing.
- Receptacle Inspection- Check for polarity and proper installation. If installed outside, we will check for connection to a GFCI protected circuit and correct cover for damp locations.
- GFCI Receptacle Inspection- Check to make sure unit trips and resets properly. Check for proper installation in all required locations.
- Switch and Dimmers- Check for proper installation (should feel loose) and proper operation. Dimmers should dim lighting without bulbs strobing or turning off prematurely.
- Lighting- visually inspect interior and exterior lighting for proper installation and operation.
- Indoor Coil Visually inspected and Surface cleaned ONLY If Easily Accessible
PLUMBING VIP VISIT
Tennessee areas have reported high levels of contaminants in drinking water, including nitrates and arsenic, which can pose health risks if not properly managed. Source: Tennessee Department of Environment & Conservation.
VIP Plumbing Benefits
ANNUAL PLUMBING & WATER EVALUATION
- Thorough evaluation of the entire plumbing system.
- Assessment of internal plumbing fixtures and visible drains.
- Evaluation of the crawlspace to detect leaks or imperfections.
- Presenting any plumbing issues found with repair/replacement options.
- Conducting a water pressure test to ensure safe home pressure.
- Provides a water safety test to ensure there are no impurities lurking in your water.
Maintenance Guarantee
Details & Exceptions
HVAC:
Maintenance: 30-Day Guarantee for maintenance performed. This does not apply for any electrical component failure or refrigerant charge related issue/s as technically these issues can occur at any point in time from surges, storms or natural age and degradation of the equipment. This also does not apply for any cleaning or maintenance related issues that were addressed or recommended for further additional service outside the normal scope of work for a standard maintenance service. Drain lines: Internally run or installed drain lines existing to the home are NOT covered under any warranty guarantee due to limited access to the full run of the drain line. We do not cut any existing drain line as part of our maintenance service. A drain line that needs to be cut or accessed indicates there is a problem that needs to be addressed and properly quoted for accurate remediation. Old fittings and sections of line that we cannot fully access or see is not our liability or responsibility. Any home damage related to existing drain line issues are not our responsibility or liability. We do not use any form of chemicals and positive pressure for drain line remediation or flushing due to liability purposes. All we can ensure, during our maintenance service, is that the drain is flushed and the circuit is flowing at an efficient rate and properly protected for water safety and damage at the time of service.
Electrical:
The Electrical maintenance service is completed using NEC and NFPA standards. Any discrepancies found will be noted on the report. Due to wiring/devices being in inaccessible areas (walls, attics, hidden behind furniture, meter bases, ect.) we cannot inspect, nor can we guarantee the integrity of the entire electrical system. This service includes inspecting wiring and devices that are readily accessible only. Smoke detectors to be checked for manufacture date and recommended for replacement if over 10 years old. If customer requests smoke detectors to be tested during the maintenance service, we will not be held responsible for malfunctioning smoke detectors before or after testing. This service provides a snapshot of the current state of the electrical system and any issues occurring at the time of the inspection only.
Plumbing:
The plumbing maintenance service includes a thorough evaluation of the entire plumbing system. This assessment covers internal plumbing fixtures, visible drains, and the crawlspace to detect leaks or imperfections. We will present any plumbing issues found along with repair or replacement options. A water pressure test will also be conducted to ensure safe home pressure. Due to the inaccessibility of some plumbing components (within walls, under floors, etc.), we cannot inspect or guarantee the integrity of the entire plumbing system. This service focuses on readily accessible components and provides a snapshot of the current state of the plumbing system and any issues present at the time of inspection.
HVAC:
Maintenance: 30-Day Guarantee for maintenance performed. This does not apply for any electrical component failure or refrigerant charge related issue/s as technically these issues can occur at any point in time from surges, storms or natural age and degradation of the equipment. This also does not apply for any cleaning or maintenance related issues that were addressed or recommended for further additional service outside the normal scope of work for a standard maintenance service. Drain lines: Internally run or installed drain lines existing to the home are NOT covered under any warranty guarantee due to limited access to the full run of the drain line. We do not cut any existing drain line as part of our maintenance service. A drain line that needs to be cut or accessed indicates there is a problem that needs to be addressed and properly quoted for accurate remediation. Old fittings and sections of line that we cannot fully access or see is not our liability or responsibility. Any home damage related to existing drain line issues are not our responsibility or liability. We do not use any form of chemicals and positive pressure for drain line remediation or flushing due to liability purposes. All we can ensure, during our maintenance service, is that the drain is flushed and the circuit is flowing at an efficient rate and properly protected for water safety and damage at the time of service.
Electrical:
The Electrical maintenance service is completed using NEC and NFPA standards. Any discrepancies found will be noted on the report. Due to wiring/devices being in inaccessible areas (walls, attics, hidden behind furniture, meter bases, ect.) we cannot inspect, nor can we guarantee the integrity of the entire electrical system. This service includes inspecting wiring and devices that are readily accessible only. Smoke detectors to be checked for manufacture date and recommended for replacement if over 10 years old. If customer requests smoke detectors to be tested during the maintenance service, we will not be held responsible for malfunctioning smoke detectors before or after testing. This service provides a snapshot of the current state of the electrical system and any issues occurring at the time of the inspection only.
