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Airstream Services

4.9

Based on 949 reviews

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Daphne Sykes

16:17 27 Sep 25

I was so satisfied with Ryan’s great customer service obligation. He was very professional and warm and a great face for the company! He never made me feel dumb for not turning on my breaker so I signed up for VIP service! So he didn't charge us for

Andy Chambers

18:09 25 Sep 25

Parker and Cory came the same day I had an issue. HVAC service and PLUMBINg service. Two different jobs. Very professional. Very diligent. Went above and beyond for me. Had multiple issues. 20/10 service. Highly recommend.

Taylor Burgess

02:30 17 Sep 25

I've used Airstream multiple times and will continue to do so! This time, I recommended them to my parents because of a AC problem. We called at 6pm, they had it fixed by the time we went to bed. Jose was amazing, kind, professional, and most important, honest. I cannot recommend them highly enough, they know how important customer service is and they deliver every time.

Dianne (Little Hick)

16:44 11 Sep 25

Love love it ..the guys were on time, came in ..quoted me and did the job expeditiously...I can adjust the brightness as needed. Highly recommend! Leo and his assistant were awesome!!

Mercedes Hester

21:50 10 Sep 25

Ryan was very friendly, helpful and knowledgeable. Would definitely recommend to anyone in need of maintenance or diagnosing an issue. Also super respectful when it came to wearing booties in the house, not walking through landscaping, etc

Chris Sullivan

00:12 30 Aug 25

Very knowledgeable and friendly. Leo and Hudson were really great and did a very professional job installing my EV charger. I’m new to Nashville and now have a reliable Electrical Company (and HVAC and Plumbing) to call when I need service.

David Kim

22:55 27 Aug 25

Third time using Airstream and working with Kyle. Kyle is very personable, professional, and skilled. Had my EV charger installed in a previous home by Kyle and had it removed and placed in our new home by Kyle again. Hope to see him for other electrical needs!
I also had Cory come by later the same day for my water/plumbing and as he was taking care of my tankless water heater, he and I talked about water filtration. He was very helpful and informative. I was thinking of postponing but after good conversation, I decided to move forward with the filtration system. Great personality and easy to work with. Highly recommend.

Lissa Stephenson

23:25 19 Aug 25

Kyle and his partner were very kind and compassionate. They fixed what they could and didn't scam me. It is so great to have my new lights installed and all my light switches working correctly. Will use again. Thanks guys!

Richard Dukes

22:37 13 Aug 25

The true test of any service company is how they respond to customer issues even though it may not be profitable for them. While it might seem counterintuitive to leave a positive review after experiencing an equipment malfunction, focusing on the company's response it turned a potentially negative situation into a positive one.

We’ve been an Airstream customer for three years, and continue to be impressed with this company. This week we had a HVAC warranty situation that created conversations with the owner of the company, Gus, Steven COO, Jose HVAC Manager, and their service technician Ryan.

The company's handling of the warranty situation was incredibly impressive, and I can confidently say that they have earned a lifelong customer. I highly recommend Airstream Services to anyone in need of a company they can depend on.

Mitch Darling

00:47 06 Aug 25

Had A/C issues just a little bit ago
Spent a pretty little penny but you know you do have to have A/C
Airstream came right out and at the time that was convenient for us
Assessment was completed and the part was ordered the next day install was done
A night in a hotel was expected
A few weeks after it started making a different sound but close to what we heard before
They came right out found the issue which was something simple and fix it no cost and no cost for the the call out
Just so happy the best choice was made with the original problem
A very professional business
Very friendly and awesome customer service
Thank you Ryan-Crystal-and all office personnel for making this a relaxing experience
Also I’m fairly sure Austin was our first technician
Just wanted to make sure he got a shout out for his help in this process
The Darlings 😀

Brian Wolf

13:30 30 Jul 25

Airstream did a great job with scheduling and the technicians were great when they arrived. The installation went well and they installed the unit where I wanted it. Unfortunately, we could not get the app to connect to the unit and the text were not that familiar on how to clear it. The text did set up the unit as expected and I would recommend using airstream going forward.

Kylie White

14:26 29 Jul 25

What a great company to work with, from the time I made my first call to the time the job was finished. It went smoothly, professionally, and a job. Well done Hudson. The service tech was a wonderful person who did a great job.

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