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Kyle and his partner were very kind and compassionate. They fixed what they could and didn't scam me. It is so great to have my new lights installed and all my light switches working correctly. Will use again. Thanks guys!
Had A/C issues just a little bit ago
Spent a pretty little penny but you know you do have to have A/C
Airstream came right out and at the time that was convenient for us
Assessment was completed and the part was ordered the next day install was done
A night in a hotel was expected
A few weeks after it started making a different sound but close to what we heard before
They came right out found the issue which was something simple and fix it no cost and no cost for the the call out
Just so happy the best choice was made with the original problem
A very professional business
Very friendly and awesome customer service
Thank you Ryan-Crystal-and all office personnel for making this a relaxing experience
Also I’m fairly sure Austin was our first technician
Just wanted to make sure he got a shout out for his help in this process
The Darlings 😀
Spent a pretty little penny but you know you do have to have A/C
Airstream came right out and at the time that was convenient for us
Assessment was completed and the part was ordered the next day install was done
A night in a hotel was expected
A few weeks after it started making a different sound but close to what we heard before
They came right out found the issue which was something simple and fix it no cost and no cost for the the call out
Just so happy the best choice was made with the original problem
A very professional business
Very friendly and awesome customer service
Thank you Ryan-Crystal-and all office personnel for making this a relaxing experience
Also I’m fairly sure Austin was our first technician
Just wanted to make sure he got a shout out for his help in this process
The Darlings 😀
Airstream did a great job with scheduling and the technicians were great when they arrived. The installation went well and they installed the unit where I wanted it. Unfortunately, we could not get the app to connect to the unit and the text were not that familiar on how to clear it. The text did set up the unit as expected and I would recommend using airstream going forward.
What a great company to work with, from the time I made my first call to the time the job was finished. It went smoothly, professionally, and a job. Well done Hudson. The service tech was a wonderful person who did a great job.
Everyone I spoke to was great. Especially Ryan, who can out ti my house. He was phenomenal. Incredibly insightful and a huge help. I highly recommend. That man deserves a raise.
I've had Airstream as my primary contractors for Electrical & HVAC for 5 years, and they are top notch. Recently, they added a plumbing arm to their services and after my last job I had to post to celebrate how solid the Airstream customer care truly is. Cody, Cory & Aaron all collectively spent a week and a half diagnosing a particularly troublesome issue in our plumbing, and never lost commitment to making sure everything was done fairly and correctly. They were also humble enough to admit when they made mistakes and went out of their way to make sure I was taken care of. Would recommend them to anyone looking for a solid, honest contractor in middle-TN.
We have been customers for at least 5 years. Josh was right on time and seemed thorough in his effort to pinpoint our issue. Took the time to explain the diagnosis (seems to be manufacturer issue because it is the same we experienced 4 years ago) and options for repair. We appreciate him for helping us take full advantage of deals to help bring down our cost.
We had a wonderful experience with Airstream Services. They were able to come out same day when our air conditioner broke. The front desk and the technician were both kind and knowledgeable. The problem was diagnosed and fixed within about thirty minutes. And the price was reasonable too. We ended up enrolling in their VIP program to have them come regularly service our system.
Austin was very professional and knew what he was talking about. He was very honest and the price was very reasonable and up front. They were very fast with getting us an appointment as well. We have had bad luck with other companies in the past, but they were easy and great to work with.. Austin was also very down to earth and explained everything that was going on with our AC unit. We got the vibe he worked in the company for the right reason, to help people and not rip them off.
Our tech, Parker, was on time and courteous. We called Airstream for a second opinion. Parker found a small leaking part. The other company that was used via our home warranty, said we needed to replace major components that would have cost around $4200. Airstream did a great job and found the true problem. Definitely would recommend.
The Airstream guys were great and super friendly!!! When they originally came out, we talked about all of the different options possible to install the EV charger in an aesthetically pleasing way. Once we had a game plan, they were back the day after my charger was delivered to install it Took less than 3hours, and they went above and beyond to make sure everything was perfect and I was happy with the install. Thank you!!!!!!!
Mr. Ewing Was very Professional doing the mantance on my unit. Super Friendly and came during the time slot I had chosen. Put shoe booties on Before entering my condo. Clean and well dressed young man. He represents your company very well. He answered a few questions I had with good advice,Thanks for a job well done Spencer.
