4.9

Based on 917 reviews

22:55 27 Aug 25

Third time using Airstream and working with Kyle. Kyle is very personable, professional, and skilled. Had my EV charger installed in a previous home by Kyle and had it removed and placed in our new home by Kyle again. Hope to see him for other electrical needs!
I also had Cory come by later the same day for my water/plumbing and as he was taking care of my tankless water heater, he and I talked about water filtration. He was very helpful and informative. I was thinking of postponing but after good conversation, I decided to move forward with the filtration system. Great personality and easy to work with. Highly recommend.

Lissa Stephenson

23:25 19 Aug 25

Kyle and his partner were very kind and compassionate. They fixed what they could and didn't scam me. It is so great to have my new lights installed and all my light switches working correctly. Will use again. Thanks guys!

Richard Dukes

22:37 13 Aug 25

The true test of any service company is how they respond to customer issues even though it may not be profitable for them. While it might seem counterintuitive to leave a positive review after experiencing an equipment malfunction, focusing on the company's response it turned a potentially negative situation into a positive one.

We’ve been an Airstream customer for three years, and continue to be impressed with this company. This week we had a HVAC warranty situation that created conversations with the owner of the company, Gus, Steven COO, Jose HVAC Manager, and their service technician Ryan.

The company's handling of the warranty situation was incredibly impressive, and I can confidently say that they have earned a lifelong customer. I highly recommend Airstream Services to anyone in need of a company they can depend on.

Mitch Darling

00:47 06 Aug 25

Had A/C issues just a little bit ago
Spent a pretty little penny but you know you do have to have A/C
Airstream came right out and at the time that was convenient for us
Assessment was completed and the part was ordered the next day install was done
A night in a hotel was expected
A few weeks after it started making a different sound but close to what we heard before
They came right out found the issue which was something simple and fix it no cost and no cost for the the call out
Just so happy the best choice was made with the original problem
A very professional business
Very friendly and awesome customer service
Thank you Ryan-Crystal-and all office personnel for making this a relaxing experience
Also I’m fairly sure Austin was our first technician
Just wanted to make sure he got a shout out for his help in this process
The Darlings 😀

Brian Wolf

13:30 30 Jul 25

Airstream did a great job with scheduling and the technicians were great when they arrived. The installation went well and they installed the unit where I wanted it. Unfortunately, we could not get the app to connect to the unit and the text were not that familiar on how to clear it. The text did set up the unit as expected and I would recommend using airstream going forward.

Kylie White

14:26 29 Jul 25

What a great company to work with, from the time I made my first call to the time the job was finished. It went smoothly, professionally, and a job. Well done Hudson. The service tech was a wonderful person who did a great job.

Tristan Phillips

16:00 23 Jul 25

Everyone I spoke to was great. Especially Ryan, who can out ti my house. He was phenomenal. Incredibly insightful and a huge help. I highly recommend. That man deserves a raise.

Brandon Schott

16:14 11 Jul 25

I've had Airstream as my primary contractors for Electrical & HVAC for 5 years, and they are top notch. Recently, they added a plumbing arm to their services and after my last job I had to post to celebrate how solid the Airstream customer care truly is. Cody, Cory & Aaron all collectively spent a week and a half diagnosing a particularly troublesome issue in our plumbing, and never lost commitment to making sure everything was done fairly and correctly. They were also humble enough to admit when they made mistakes and went out of their way to make sure I was taken care of. Would recommend them to anyone looking for a solid, honest contractor in middle-TN.

Jennifer Weaver

17:38 09 Jul 25

We have been customers for at least 5 years. Josh was right on time and seemed thorough in his effort to pinpoint our issue. Took the time to explain the diagnosis (seems to be manufacturer issue because it is the same we experienced 4 years ago) and options for repair. We appreciate him for helping us take full advantage of deals to help bring down our cost.

Soren Baird

19:18 30 Jun 25

We had a wonderful experience with Airstream Services. They were able to come out same day when our air conditioner broke. The front desk and the technician were both kind and knowledgeable. The problem was diagnosed and fixed within about thirty minutes. And the price was reasonable too. We ended up enrolling in their VIP program to have them come regularly service our system.

Megan Jones

22:31 26 Jun 25

Austin was very professional and knew what he was talking about. He was very honest and the price was very reasonable and up front. They were very fast with getting us an appointment as well. We have had bad luck with other companies in the past, but they were easy and great to work with.. Austin was also very down to earth and explained everything that was going on with our AC unit. We got the vibe he worked in the company for the right reason, to help people and not rip them off.

Andrew Mitchell

22:18 25 Jun 25

Our tech, Parker, was on time and courteous. We called Airstream for a second opinion. Parker found a small leaking part. The other company that was used via our home warranty, said we needed to replace major components that would have cost around $4200. Airstream did a great job and found the true problem. Definitely would recommend.

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